Microsoft is doing its best to explain what happened during Modern Warfare 2′s Stimulus Package DLC launch yesterday on the Xbox 360. They are claiming that the title updates and and the DLC Stimulus Package were released in the wrong order.
When Modern Warfare 2 players purchased the DLC yesterday off Xbox Live, they were unable to get the new maps to show up in the actual game, which caused some technical problems with the servers and matchmaking. An update was promptly released by Microsoft to fix the problem, but the update was originally supposed to be released BEFORE the Stimulus Package even hit the marketplace.
“Unfortunately, the Stimulus Package doesn’t function correctly without the TU. Once they had been released out of order, it wasn’t a simple thing for us to resolve. For a couple of hours the result was unpredictable but most people couldn’t get into a game through matchmaking. In technical terms, it was a big hairball that we had to unwind,” Microsoft said on its Xbox Live Operations Blog.
It seems Modern Warfare’s popularity caught up with itself again causing some billing issues as well.
“Unfortunately, we’re still working through some billing issues,” the blog continues. “These are primarily around the redeeming of POSA cards – POSA stands for ‘Point of Sale Activation’. These are the cards that you buy at a retail store that they then activate for you at the checkout register. Some cards that were properly activated at the retailer are reporting back to us as not having been activated yet.”
“You haven’t done anything wrong, you won’t lose your money, and you don’t need to go back to the store – just hang in there and try again in a few hours. The Stimulus Package has been so popular that our POSA vendors that make those magic point cards work are a little backed up.”
Have no fear. All issues have seem to be resolved now so players should have no problems downloading and using the new maps.